Returns & Exchanges
At Omi Home, we want you to love every piece you choose for your sanctuary. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup using the provided return shipping label.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing